TAILORED PROGRAMS

Specialising in adapting innovative solutions to ensure they are practical, sustainable and genuinely effective for the locations they serve

GROUNDED IN PRACTICE

INDIVIDUAL SUPPORT

Experienced, culturally aware Support Coordination delivering tailored NDIS guidance, trusted advocacy and real outcomes. Supporting participants to navigate services, build capacity and achieve their goals.

REMOTE SUPPORT

Finding experienced Support Coordination in rural, remote, and Indigenous communities is hard

Too often, participants must choose between having someone close by with limited experience or someone with the networks, skills and know-how but based far away.

Our remote first approach gives access 35+ years of industry experience directly to you, wherever you are. A remote-first approach means:

• Access to specialist knowledge built over decades in disability, health and Indigenous community services.

• Connections to the right providers and services, fast even in hard-to-reach locations.

• Culturally informed support that respects local values, strengths and priorities.

• Clear communication via phone, Google Meet, Zoom, WhatsApp or your preferred platform.

• Face-to-face visits when they add real value, not just to “tick a box.”

We understand that Remote Support Coordination isn’t the same as someone in town but it also doesn’t mean second-best. With the right experience, networks and respect for way of life, remote support can

Save time, solve problems quicker and open doors

By combining Remote Support Coordination with community based EdgeSpark Anywhere Internet and Health Service or individual Helfie.ai indicative smartphone testing, we create more than just a service we build a connected ecosystem.

Reliable community internet ensures seamless access to skilled coordinators

AI-driven tools provide timely, data-informed insights. Indicative testing empowers early identification of needs, leading to proactive interventions.

With Groundwork working together with communities, isolated towns and Health Services these elements form a responsive network that transcends distance, delivering smarter, faster and more effective support.

This integrated approach fosters innovation, reduces delay and enhances outcomes, ensuring people in remote and Indigenous communities receive the same high-quality, timely and culturally aware services as those in urban areas..

CONNECTING COMMUNITIES

COMMITTMENT IN ACTION

AI technology supporting remote health triage offers personal economic and social value by enabling early detection, reducing costly delays and minimizing health-related work disruptions. It empowers workers, adapts legacy systems to modern needs, enhances on-site safety and promotes equitable access to healthcare, ensuring well-being in remote locations.

Challenge: Digital exclusion in remote regions, where limited or no internet access hinders education, healthcare, business and emergency response

Challenge: Delayed or limited early detection and on-site triage

Challenge: Complex processes, limited guidance, constant self advocacy, overwhelming paperwork and delayed outcomes

These challenges can be addressed through clear communication, simplified processes, culturally appropriate support, consistent plan management and personalised guidance. Investing in independent support coordination, reducing bureaucracy and improving participant education can empower individuals, ease navigation and ensure timely access to services, ultimately enhancing outcomes and trust in the NDIS system

Anywhere Internet provides critical digital infrastructure to remote regions, supporting education, telehealth and cultural continuity. It enhances emergency response capabilities, enables local entrepreneurship and anchors small businesses in the technological economy. By fostering inclusive participation and digital equity, it helps build resilient communities prepared for both daily life and crisis response.

COLLABORATIONS

EdgeSpark, developed by Cognitive Advantage, offers rugged, portable edge computing solutions. Their products Connect, Mesh, and Host deliver secure, off-grid connectivity, enabling real-time data processing in remote environments

REACH OUT

connect@ground-work.net

Ground Report

www.ground-work.com.au

1300 754 093

WhatsApp +61 457 365 849